🔁 Returns & Refunds Policy

At Lufgearfive, each product is made to order just for you, which makes every piece unique. We value your satisfaction and are committed to ensuring a smooth and transparent experience.

📦 Do You Accept Returns?

Since all our products are custom-printed on demand, we do not accept returns or exchanges unless the item you received is:

• Damaged

• Defective

• Incorrect (wrong size, design, or item)

Please double-check your order details (size, color, personalization, etc.) before checking out.

🚨 What If My Item Is Damaged or Incorrect?

No worries! If you receive an item that is:

• 💥 Misprinted

• 🧵 Torn or damaged

• ❌ Not what you ordered

Just send us an email at [email protected] within 7 days of delivery with the following:

1. Your order number

2. A brief description of the issue

3. Clear photos of the item showing the problem

We’ll be happy to send you a replacement or issue a refund where appropriate – 100% free of charge.

💡 Cancellations & Changes

• Orders can be canceled or modified within 12 hours of purchase.

• After that, your order may already be in production and cannot be changed.

Please contact us ASAP if you notice an issue right after placing your order.

❓ Other Notes

• We do not offer refunds for incorrect size selection, address errors, or buyer’s remorse.

• Shipping fees are non-refundable unless the return is due to our error.

✉️ Need Help?

Reach out to our support team anytime at [email protected] – we’re here to help and make things right.